The person and need
Who is trying to get what done?
You do not need a perfect requirements document. Bring the person, the need, the current handoffs, systems, countries/languages and the outcome you want to improve.
Who is trying to get what done?
Where is context transferred, repeated or delayed?
Which teams, specialists, BPOs, partners or approvers are involved?
Which applications hold the authoritative information/action?
What geography, time, language or policy boundaries matter?
What would a better completed journey look like?
Sales and partnership enquiries can be sent to sales@avhan.com. You can also use the Avhan contact page.