PRODUCT
MESSAGING SHOULD NOT
BECOME ANOTHER SILO.
WhatsApp is a governed channel adapter/surface within the broader Jodoworld GenAI and Human handoff model where implemented and supported.
01TEAMjoins
02SYSTEMjoins
03LANGUAGEadapts
04HUMAN / AIparticipates
THE PERSONONE
NEED
NEED
BUSINESSOUTCOME
JODO = JOINKEEP THE JOURNEY WHOLE
THE ROLE
WHERE THIS PRODUCT ENTERS THE JOURNEY.
01
What it is
A messaging entry surface/adaptor—not a separate Jodoworld backend.
02
How it participates
The conversation can connect to governed GenAI and Human handoff according to the configured Product journey.
03
What remains governed
Tenant/product context, permission, provider/onboarding requirements, business context and audit.
04
Why it matters
The customer can use a familiar messaging surface without forcing the business process into a separate channel island.
THE PRODUCT SHOULD NOT BECOME ANOTHER SILO.
It participates in the wider Jodoworld business model and remains subject to governed Product scope and evidence.